Computing, IDs, & Phones FAQ

Computing and Information Services (CIS) provides efficient, high-quality technology services, exceptional customer service, and community support to facilitate the college’s mission as it applies to teaching, learning, student life, operations, and administration.


Stay connected to the Vassar community from the palm of your hand with Vassar Mobile, the official app of Vassar College. New students can choose the student profile and explore the New Student screen for easy access to information and resources. You can expect the Orientation schedule and resources to be delivered in the app as well. The app is constantly evolving and provides a host of useful features including news and notifications, event and academic calendars, campus map, dining, laundry view, and more.

Download Vassar Mobile for iOS devices from the App Store.

Download Vassar Mobile for Android devices from the Google Play Store.

After you've claimed your accounts, you can display your pronouns in your email signature, in your Google profile, in Zoom meetings, and in Moodle so your professors and peers will be able to honor your preferences. You can find instructions for how to make those changes here.

After you’ve claimed your accounts, you can update your chosen display name in many Vassar systems including Google, Moodle, and the online directory. Simply edit your profile to include your chosen name and hit “save.” Your Google and Moodle display name will reflect the change within 24 hours. Your online directory entry will be updated the following day after the nightly data refresh. Your legal name will still appear in the system of record and wherever a legal name is required.

Computing and Information Services has a Service Desk in the College Center, North Atrium. This location is the one and only IT Service Desk location on campus, centrally located for your convenience. During the academic year, the Service Desk is open 8:30 a.m–7:00 p.m., Monday–Friday, and Saturdays from 8:30 a.m.–5:00 p.m. You can email the CIS Service Desk or call (845) 437-7224 (x7224 from a campus phone) during normal business hours.

This Service Desk location offers convenient access for

  • Computer support
  • Computer hardware repairs
  • Vassar ID card services

The CIS Service Desk provides technical support to all faculty, staff, and students of Vassar College. The service desk staff is committed to assisting the community with issues related to the wealth of hardware and software supported on campus. The staff will also provide best-effort triage for unsupported hardware and software. In addition to computing assistance, the Service Desk staff directs requests to the appropriate party.

If further support is needed, the service desk will retain your computer for consultation.

Once your accounts are set up, you can visit the Service Desk Portal to browse our Services and How-to Articles and request assistance.

Provided by Vassar College at no charge to Vassar students, faculty, and employees, the LinkedIn Learning library offers access to more than 1,044 self-paced training courses. Get comprehensive training in audio, video, photography, graphic design, web design, business, and development from expert instructors, 24/7.

Computing Locations

All of these locations are open 24 hours a day during the academic year.

  • Library Design Studio: Located on the first floor of the Vassar College Main Library, the Library Design Studio is a do-it-yourself media production facility with expert help available. All Vassar students, faculty, and community members may come here to work on video, audio, web, and graphic design projects.
  • Main Computer Kiosk: 4 iMacs (2nd floor of College Center).
  • Main Library: There are over 20 computers in the Reference Room, and laptops are available for loan while at the library.
  • Dorm Clusters: There is at least one public computer in each dorm cluster.
  • Remote Access to computing resources: The campus allows remote access to many public and lab computers
Printing Locations

Vassar College’s student printing program is known as VPrint. VPrint allows students to print to a printer queue, then swipe or tap their card at any printer on campus to retrieve their printout.

  • Library Design Studio: There are 6 VPrint printers.
  • Main Library: There are 3 additional VPrint printers, one in Periodicals (2nd Floor), one in the basement, and one in the Art Library.
  • Music Library: There is one VPrint printer located in the basement.
  • The Kiosk (2nd Floor College Center): One VPrint printer.
  • Dorm Clusters: There is one VPrint printer located in each Dorm Cluster. TA’s & TH’s VPrint printers are located in their laundry rooms.
  • College Center Service Desk: There are two printers located in the Service Desk in College Center.
  • New England: There is one VPrint printer located in the basement of New England.
  • Sanders Physics and Computer Science: There is one VPrint printer located on the 2nd Floor.
  • South Commons: There is one VPrint printer located in Receiving.
  • Gordon Commons: There is one VPrint printer located on the 2nd Floor.
  • Old Laundry Building: There is one VPrint printer located on the 2nd Floor.

Vassar has a high-speed network that supports both wired and wireless (WiFi) connections from every dorm room as well as almost every other location on campus. Once students are on campus and have claimed their Vassar email address, they should be sure to start using the eduroam WiFi network (not Vassar Guest). Once you have your Vassar credentials, you can learn more about connecting to eduroam.

Vassar provides a separate network to register these types of devices. Devices that broadcast their own network name (SSID), such as wireless routers, can cause disruption to the wireless signal and may be blocked by our network. If you are unsure if the device you’d like to bring is allowed, contact the Service Desk with specifics about your device.

Minimum Recommended Configuration (Laptops Preferred)
Apple Windows PC
Intel Core i5 or greater Intel Core i5 or greater
Mac OS 10.15 (Catalina) or higher Microsoft Windows 10
8GB RAM or more 8GB RAM or more
128GB SSD Hard Drive or greater 128GB SSD Hard Drive or greater
10/100 Ethernet & 802.11g Airport Card 10/100 Ethernet card & 802.11g/n wireless card

Yes. As an Apple Authorized Service Provider, the Service Desk is able to perform repairs on Apple products and while our Service Desk doesn’t have Apple inventory for sale on campus, students are able to purchase Apple computers through our online store for education discounts. For questions about the store, contact the Service Desk.

Instructions for claiming your Vassar College account are provided in your Applicant Status Portal around mid-May.

It is recommended that you activate your account as soon as you get the information. The account claim process will require you to set 4 challenge questions and a 15–30 character passphrase. Once you’ve done this, you may go to or any Google login prompt to access your Google Apps account.

If you do not claim your account or lose the claim sent to you, you will have to contact the Service Desk at (845) 437-7224 or email the Service Desk to claim your account.

Vassar utilizes single sign-on for many services (known as VassarOne), so once you are logged into one, you are logged into others such as Google, Moodle, Banner, JobX, Residence, and more. You can use VassarOne to easily launch many of these services. For your security, it’s important to be diligent about logging out and quitting your browser, particularly on shared computers, so you don’t inadvertently remain logged in.

CIS offers a wide range of computing and technology services to students. Once your account is activated, you can use VassarOne to easily launch many of these services or visit our Service Desk Portal to browse our service catalog.

VPrint is Vassar College’s print management system. It is available all over campus and all active students receive a quota assigned to their Vassar student ID card. You can print in color by sending your print jobs to the color queue (called Vassar_Color on a Mac and Vassar Color Printer on a PC).

VPrint printer/copiers are multi-function devices capable of large volume printing, duplexing, copying and stapling. They are accessible to students, faculty, and employees of the College.

Please do not bring your own printer to campus. WiFi-enabled printers broadcasting their own network name (SSID) can cause disruption to the wireless signal and may be blocked by our network. These types of signals degrade the quality of the wireless signal for you and those located in the vicinity of the signal.

If you plan to bring a printer to connect directly to your computer, be sure the WiFi is disabled. Google “how to disable wifi broadcasting on a wireless printer” or contact the Service Desk for assistance.

IDs, Phones, and More

Vassar College ID cards are issued to all students and employees of the College and should be carried all at times. Cards can be obtained at the Card Office, located at the College Center Service Desk, during normal business hours. There is no initial cost for the card but replacement fees may apply. (See below.)

Your Vassar College ID may be used for:

  • Building access
  • On campus dining
  • Athletics and Fitness Center
  • Libraries
  • On- and Off- campus merchants
  • Purchases at the College Store and Computer Store (VCash only)
  • Various campus events
  • Laundry
  • Vending machines

New students will receive their VCard during orientation week.

For more information, you can contact the Card Office via email, call (845) 451-3333, or visit the Card Office.

Every floor of each residence hall is equipped with a hallway phone for on-campus and local calls. Prepaid calling cards may be purchased at the Vassar College Store.